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Need help receiving downlinks in Serial Data Mode

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I currently have a mDot set to Class C in Serial Data Mode, and it’s connected to a gateway set up with Senet’s packet forwarder. It seems to be sending and receiving packets just fine; after sending 4 downlinks from the Senet console, AT+DLC returns 4. The Senet console also shows that the downlinks were confirmed, and AT+RECV shows the last payload.

What I am having trouble with is receiving the payloads in real-time in Serial Data Mode, as explained in the documentation and shown in this video (timestamped). I put it into serial data mode with AT+SD, and it responds with CONNECT. I can send data by typing characters through picocom, but nothing ever shows up if I try to send a downlink. Is there anything else I need to set to get it to show up?

Thanks


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