MultiConnect Conduit Access Point

I tried to contact the sales team about this but didn’t get a response, perhaps I’ll have some better luck here:

I have some questions on the MultiConnect® Conduit Access Point (AP) offering :

* How it differs from the “standard” blue MultiTech Conduit gateways. That difference wasn’t immediately clear to me (besides the different form factor / color and integrated antennas).
* What “Provide Improved Service Level Agreements for LoRa” means.
* Where I can buy them in Europe (DigiKey, where I bought the other MultiTech equipment doesn’t seem to have them.

Thanks.