Hello Dibya
What firmware version is running on your Conduits?
1.3.3 is current and I would have you update the firmware in your Conduits.
Latest AEP firmware is here http://www.multitech.net/developer/downloads/
If you login and navigate to “Statistics & Logs” and select “Statistics”
then select the “LoRa” tab, do you see joined “Node Addresses” as well as
sent packets and received packets?
Something else to try is to power down remove the LoRa mcard from the
Conduit and re-install the mCard in the other slot, see if that makes a
difference.
-Best Regards